Guardian Care Program

We care for the safety and well-being of all our guests and associates here at Hotel Borobudur, Jakarta and with the introduction of our signature “Guardian Care Program”,we are now, more than ever, committed to upholding the strictest standards of cleanliness, enhanced hygiene and preventative measures that will guarantee your safety and health!.

We are ready to welcome you at Hotel Borobudur Jakarta.

welcoming guests

Welcoming Guests

  • We have redesigned contactless service.
  • Our reception counters have been installed with plexi-glass dividers to ensure contactless, yet a personal check-in experience.
  • Details of our “Guardian Care Program” can easily be accessed via online.

Temperature & Well-being Checks

  • Body temperature checks are required for all guests and ascociates as they enter the hotel.
  • Guests and ascociates having any signs of illness or with a fever above 37.5 C will be advised to seek medical assistances.
temperature checks
mask gloves

Masks & Gloves

  • Masks are required in all hotel areas.
  • We provide masks in guests room at their arrival.
  • Our ascociates have been equipped with masks, gloves, and other protective gear to ensure the hotel is cleaned for your stay.

Hand Cleanliness

  • Sanitizer is provided in key areas of the hotel such as hotel entrances, all hotel counters, restaurants, event spaces, lift corridors, public restrooms, ascociate’s areas.
  • Washing hands guidelines have been displayed in key locations for all to read.
hand sanitize

Social Distancing

  • We have designed all areas within the hotel’s facilities in order to respect the recommended 1.5 m social distancing guidelines.
  • We have provided floor guidelines to maintain strong social distancing starting from the time you enter the hotel and including all counter areas and elevators.
  • Restaurants seating capacity has been adjusted to conform with local government regulations to reduce seating capacities and maintain social distancing of 1.5 m between tables.

Cleaning Protocols

  • Cleaning, disinfecting, and sanitizing protocols have been revised and enhanced to provide a safe and healthy environment.
  • Regularly sanitizion of frequently touched surfaces in public area, restaurants, meeting room, fitness facilities, and guest rooms is conducted using Ecolab high grade disinfectant.
  • UV lights placed in several public areas are there to promote air quality.
  • Enhanced room treatment using mist disinfectant sprayers and UV lights makes sure your room is clean and free from germs and other bacteria.

Restaurant Protocols

  • New cleaning and hygiene protocols have been enacted to guarantee a healthy and safe environtment for our guests.
  • Contactless menu and a revised buffet service will be offered in accordance with new government and WHO standards.
  • Our new room service protocols will be offered to minimize contact while delivering a delicous meal right to your room.

Guardian Care Protocols

  • We have worked to place posters throughout the hotel as a reminder to our guests to protect their health.
  • All associates are well equipped with comprehensive safety and hygiene training.
  • All safety protocols have been developed based on a revised and improved level of brand guidelines, while continuing to fully adhere to health and safety measures set forth by the government and the World Health Organization (WHO).

Learn more about our Guardian Care Program: